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Showing Up to Share: From Fear to Fun

During the 1990s, a recession gave rise to a series of popular belt-tightening management edicts that consultants vowed would bring our economy back from the brink by establishing predictable revenue streams and operational efficiencies.  Management gurus such as Michael Hammer led the charge with his audacious howl writing in the Harvard Business Review, “Don’t automate!

Social Business by the Numbers

While the blustering goes on in the blogosphere, I thought I’d (ahem) cut to the chase and get serious about the Social Business opportunity in, well, spreadsheet terms. I popped into a little discussion  between Adam Holt at Morgan Stanley and Tony Zingale and Bryan LeBlanc  of Jive Software (JIVE).   Although specific business gains

#OccupyEnterprise and Start your own Revolution

Regimes crumbled, cities burned, young revolutionaries rejoiced. And in the rush of those events, we felt we were part of it. That finally, within our lifetimes, people could use their mass and will to effect dramatic changes in the lives of ordinary people. It’s important to remember that every revolutionary event began with a belief and a person who believed passionately enough to make it happen.

Black Ops for Black Friday

I’ve never done the Black Friday thing.  Why would any human being subject themselves to that stress and, well, craziness?  Friends of mine tell me they love it.   They’re busy scoping out all the best deals, online and offline, well before the big day arrives.  They’re like highly skilled commandos when they finally descend upon

More Serendipitous Social Upside Vignettes

Continuing with my series on unexpected windfalls and other business benefits realized from socialworking, here are two more examples.  I need to anonymize these to protect the member companies.  One is a large retailer, the other is a large life sciences multi-national. Social Delivers the Goods We’ve all had that experience when we waited for